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Joe Troyer

How to Leverage Marketing Agency Testimonials with Joe Troyer

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In Part 6 of The Ultimate Guide to Building an SEO Agency, Joe gets super clear on the kind of proof that will help you close more customers and shares his playbook on how you can get that proof in just 7-10 days.

The Importance of Proof and Testimonials

In the world of digital marketing, trust and credibility are vital for agencies to succeed. Proof and testimonials serve as essential elements in establishing credibility and demonstrating a history of success. Here are the biggest reasons why having solid proof and compelling testimonials is crucial for digital marketing agencies.

Building Trust with Proof

When prospects seek the services of a digital marketing agency, they often look for evidence of past successes. Proof becomes the key to address their concerns and objections. Without credible proof, agencies may struggle to move forward in the sales process.

Testimonials as Social Proof

Testimonials act as social proof, providing endorsements from satisfied clients and reinforcing an agency’s expertise. They serve as powerful tools to instill confidence in potential clients and differentiate an agency from the competition.

Gaining an Edge in a Competitive Market

In a crowded digital marketing landscape, proof and testimonials can give agencies a competitive advantage. By showcasing concrete evidence of past successes, agencies can set themselves apart, build trust, and position themselves as trusted partners.

Overcoming Objections and Closing Deals

Having proof and testimonials allows agencies to address objections effectively and close deals. Prospects want assurance that an agency’s strategies will yield results. With compelling evidence, agencies can confidently address concerns and win over potential clients.

Enhancing Credibility and Reputation

A strong portfolio of proof and testimonials enhances an agency’s credibility and reputation. By demonstrating a history of successful campaigns and satisfied clients, agencies can establish themselves as reliable and effective service providers.

How to Obtain and Leverage Testimonials

Here is an effective framework for digital marketing agencies to gather and utilize testimonials.

Identify Successful Campaigns

Begin by identifying clients who have achieved exceptional results through your agency’s campaigns. Look for those who have seen significant growth and can speak highly of their experience working with your agency as a partner.

Request Testimonials

Reach out to these clients and kindly request testimonials that highlight their positive experiences. Explain how their feedback can serve as a valuable recommendation for your agency, strengthening your brand and attracting new clients.

Provide Guiding Questions

Assist clients by providing guiding questions that prompt them to emphasize the effectiveness of your agency’s strategies, the impact on their brand, and how responsive your team was throughout the campaign. This will help them craft thoughtful and comprehensive testimonials.

Encourage Authenticity

Emphasize the importance of authenticity in testimonials. Encourage clients to share their genuine experiences and opinions, as this will resonate with potential clients. Authentic testimonials build trust and credibility for your agency.

Obtain Permission to Publish

Before using the testimonials, seek explicit permission from clients to publish their feedback. Ensure they are comfortable with their testimonials being shared on your agency’s website, social media platforms, and other marketing materials.

Strategically Showcase Testimonials

Display the testimonials prominently on your agency’s website, landing pages, and marketing collateral. Utilize various formats such as written quotes, video testimonials, or case studies. Strategic placement will maximize their impact on potential clients.

Leverage Testimonials to Recommend Services

Utilize testimonials to recommend specific services or highlight the unique strengths of your agency. Showcase how your expertise and strategies have positively impacted clients’ businesses. This will reinforce your agency’s value proposition.

Cultivate Long-Term Partnerships

Testimonials not only serve as social proof but also reflect the positive client-agency relationship. Encourage clients to become brand advocates who would highly recommend your agency’s services to others. Foster long-term partnerships that strengthen your agency’s reputation.

Topics Discussed

  • Getting Clear on The Kind of Proof Agencies Need
  • The 80/20 Principle
  • The 64/4 Rule
  • How to Get Proof and Testimonials in Just 7 Days

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Joe Troyer 0:35

The next up is proof here, a lot of people bitch and moan and complain about proof. Right? They come into this agency and they get stuck, they map out everything that I've taken you guys through, they get to the point where they're ready to start actually selling prospects. And the first time they get pushed back. Show me who you've done this before. With right show me results that you've obtained in the past, they immediately shut down, or they don't even start prospecting and they shut down. And this could be you. We're gonna get over that here today.

And I'm going to show you guys how to get proof in the next seven days for your agency. How many of you guys if I can help you get proof and results and testimonials in the next seven days for your agency? You think that that will catapult you right now that one frickin thing? Is that good stuff? Your head? Alright, so first, let's start.

And let's get really clear on what kind of proof we want. Okay, so I'm asking you guys, what kind of proof do you want? What's the Holy Grail? What would be amazing? Rankings calls increase in business rankings from similar businesses? Yeah. So again, stay niche specific. But let's say that we're doing this whole local thing. We're doing our monthly local SEO service, right. So what people want to see is relatable results. And really, when we think about results, would you guys agree that all that matters, is that you can prove that people are getting phone calls from marketing, right?

Like, hey, this guy is ranking and Google Maps, and I helped him and this guy is getting 100 calls a month from Google Maps. Would that sell a prospect for you? I want you guys to get really, really clear with me right now. And what proof do we need to sell a prospect? What would sell a customer for you in the niche that you picked out?

How many phone calls in what in, in what timeframe, and I'm gonna help you guys get that in the next seven to 10 days, a handful a day, you guys would agree that a handful of calls a day would prove that we're from let's say, Google Maps, would be all the proof that you would need five phone calls a day, how many of you guys have heard of the 8020 principle 20% of your actions account for 80% of the results, right?

That applies to like everything, I am freaking convinced. But it's actually much deeper than that. And if you haven't heard this, go look it up. And if you have heard this before, I'm going to add another layer. If you actually apply that principle to itself, it comes out to 64 460 4% of your results come from 4% of your efforts.

Dude at 20. When I first heard it was like, mind blown 64 For though, when you apply at 22 itself, that's frickin nuts, I can get 64% of the results for 4% of the work. That's working smart. Right? So let's think about 64. Four, how do we get five phone calls a day as proof coming from Google Maps as fast as humanly possible right now, assuming you're at where you're at now? How do you get, let's say three case studies that show five phone calls per day from Google Maps.

You guys just told me that that's all that matters, right? And that would basically sell your deals for you. So what's the 64? For? How do we do this? Let's put away all the junk. Let's put away all the bullshit. Let's put away all the shiny objects. How do we do this as fast as possible? In the next seven to 10 days? How do we do this? How do we show it is going to help so many of you guys frickin explode.

If you just take this and run with it. Think about what matters, right? It's that 4% Alright guys, what I would do offer a foot in the door. 30 days, you'll track GMB phone calls you'll set up call tracking and run it for them for 30 days, both great. So our approach is going to be we're going to go after the targeting and the ideal prospects that we want in the niche that we want, okay, that are spending money on advertising.

And finally folks that are ranking in maps. Does that make sense? Guys, you we are all overcomplicating the crap out of everything. And it's because we're looking at our agency like this every day. And it's like, oh, Joe sent me an email and I'm gonna come on a webinar. Oh, hey, how's it going? Mr. Troyer? It's all too close.

We got to step out and think about what matters. This is why folks at the end of the day, this is why, at the end of the day, this is why masterminds and coaching is so important. Right? Having somebody on the outside looking at your business giving you guidance, right. It's made all the difference in my business in the world.

And this is why I've committed to doing all of these free content that I give out Joe more value Troyer is to help you guys make that next next step and to help you guys figure out what's holding you guys back. So, but don't they know they're already getting calls from GMB. I talked to so many people that have no idea. Right? And if they do think that they're getting it, they have no idea how many calls they're getting from GMB.

Okay. I would imagine most of the markets that you speak with 90% of your ideal prospects aren't tracking calls from GMB. Is that a big enough pool? Yes or no? To go sell to? Is that the proof that you need? Yeah, even if they're already ranking, I have a tutorial on the channel and on the digital triggers blog that shows you guys exactly how to implement call tracking into Google My Business.

In fact, if you look up on Google, probably just search for Google My Business call tracking or setting up call tracking with Google My Business, you'll see me rank and walk you guys step by step through the process for you guys to be an expert, folks. That's all you really need. And if it's niche specific, it's even easier. You need less testimonials, you need less results, and they go further with the prospect that you have.

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